Union Agriculture Minister Shivraj Singh Chouhan on Saturday known as out Air India for allotting him a “damaged” seat on a flight from Bhopal to Delhi. In a strongly worded put up on X, Chouhan described the seat as “sunken and uncomfortable” and questioned why passengers had been being offered tickets for faulty seats.
“I had booked a ticket on Air India flight AI436 and was allotted seat quantity 8C. Once I sat, I sank into it—it was uncomfortable,” he wrote, including that fellow passengers provided him a greater seat, however he selected to stay in his assigned seat to keep away from inconveniencing others.
Chouhan claimed that when he confronted airline workers, they admitted that the administration had already been knowledgeable in regards to the defective seat and had been suggested in opposition to promoting tickets for it. “Not only one, however many such seats exist,” he alleged, questioning whether or not Air India deliberate to repair these points or proceed “making the most of passengers’ compulsion to achieve their vacation spot.”
His remarks additionally took a swipe at Air India’s transition beneath the Tata Group, expressing disappointment within the airline’s service post-merger with Vistara. “I assumed Air India’s service would enhance after Tata took over, nevertheless it appears I used to be mistaken,” he remarked.
Calling it “unethical” to cost full fare for a defective seat, he straight questioned, “Isn’t this dishonest the passengers?”
In response, Air India issued an apology, stating that it’s “fastidiously trying into the matter to forestall future occurrences.” The airline additionally requested Chouhan to attach privately to debate the problem additional.
