My new employer uses Via Benefits as their HSA custodian. My former employer used Health Equity and I opened a Fidelity HSA and requested periodic transfers to Fidelity. A few questions. How can I close the Health Equity account without paying the $25 fee? Also Via Benefits makes you Mail the transfer request which is incredibly cumbersome. Has anybody dealth with them before? Also are they allowed to charge a $25 fee for every transfer? This seems ridiculous.