Conversational AI Statistic
Conversational AI is booming, with its market worth leaping from $5.72 billion in 2020 to a projected $22.6 billion by 2024. By 2030, it’s anticipated to hit $32.62 billion. Individuals love utilizing chatbots, with 80% having fun with their interactions. Companies profit too, with 57% seeing excessive returns and examples like JP Morgan saving 360,000 hours. Chatbots are primarily used for enterprise hours, product data, and repair requests.