My grandparents are technologically illiterate and appeared to fall for some form of tech help rip-off that gave them entry to my grandpa’s emails, laptop, and cellphone. I do not even know the place to start sorting via all of this shit. I’m on maintain with spectrums fraud staff trigger they opened 4 new cell telephones companies and are financing 2 new iphones. I went into his emails and adjustments all of the passwords and added 2 issue authentication. It lookes like that they had entry to all his stuff as early as october as a result of there was $300 despatched from zelle 3 months in the past and my grandparents dont know what apps like zelle, chashapp, or venmo are. I advised him to name and freeze all his bank cards until he can see if any are compromised and sadly its sunday in order that they cant go into the financial institution to tug the previous few months of transactions. Tomorrow they’re going to go to the financial institution and alter the debit card as properly and searching via all of the transactions and reporting any any as fraud. Am I lacking something I needs to be doing? I seemed on the connections that had been logged into his e-mail and a pair had been from India. And to his spectrum had been made as early as 4 am right this moment once we had been all sleeping.
