I’ve niva bupa medical insurance from april 2022 of three individuals (Father mom and myself).
On might 2022 my mom had a coronary heart stent placement surgical procedure which i knowledgeable to niva bupa by way of mail. Initially the coverage was cancelled however in a while reinstated by grievance redressal staff on futher analysis. No declare was made for this surgical procedure. Now it’s up for renewal and that i wished to port to icici elevate plan however the agent informed me that ready interval of three years will apply for my mother as niva bupa hasn’t up to date concerning the surgical procedure within the coverage.
So what ought to i do now? Ought to i contact niva bupa relating to the identical?
Please recommend if anybody has some information relating to this.
PS: I’ve all of the mails of communication with niva bupa relating to coverage cancellation and reinforcement.
